1. What should I look out for when buying lamps?
    A: When buying lamps, consider the size and style of the lamps, whether they match your room decor, and the type of light source you need. Make sure the lamps you choose provide the right light intensity and color temperature to meet your actual needs.
  2. How do I know which lamps are right for my space?
    A: Before choosing a lamp, consider the size of your space, the height of the ceiling, and the purpose of the room. For example, living rooms and dining rooms may require larger or brighter lighting solutions, while bedrooms are suitable for lamps with soft and dimming functions.
  3. Do your lamps have a warranty?
    A: Yes, all the lamps we provide have a warranty of at least one year. For details, please check the product description or contact our customer service team ([email protected]).
  4. What should I do if there is a problem with the lamp I received?
    A: If there is any problem with the lamp you received, such as damage or malfunction, please contact us at [email protected] within 48 hours after receipt, and we will provide a return or exchange service or other appropriate solution.
  5. Do I need a professional to install the lamp?
    A: Some lamps, especially hanging and complex lighting systems, may require professional installation to ensure safety and functionality. We recommend that customers consult or hire a qualified electrician before installing complex lamps.
  6. How to maintain and clean lamps?
    A: Keeping lamps clean can extend their life. We recommend periodically wiping the lamp housing with a dry cloth and gently wiping it. For glass or metal materials, you can use an appropriate cleaner to clean them. Avoid using water directly to avoid damaging the circuit.
  7. What type of bulb does the lamp use?
    A: Different lamps may require different types of bulbs, such as LED, halogen, or CFL. The product details page will list the recommended type of bulb to use. We recommend using high-efficiency and long-life LED bulbs to save energy and maintenance costs.
  8. How to choose energy-saving lamps?
    A: We encourage customers to choose lamps certified with the Energy Efficiency Mark. LED lamps are not only energy-efficient, but also have a long life, making them the best choice for lighting energy saving. For more information, please refer to our energy-saving lamp series.

By providing a detailed FAQ, your customers can more easily get the information they need before and after purchase, increasing customer satisfaction and reducing possible misunderstandings and the need for returns and exchanges.